back The City of La Vergne, TN
July 31, 2010 - 03:46PM
City Utilities

WATER/SEWER
Phone: (615) 793-5932

Please complete the Water Cross Connection Survey.

To report problems with water or sewer lines, call (615) 793-9891, Monday through Friday, 7:30am to 4:00pm. For emergencies (water or sewer line breaks, etc.) after hours, call (615) 793-9891 and press option 9. If your water or sewer has been shut off due to non-payment, please call the billing department at (615) 793-5932, to schedule a reconnection.

To sign up for La Vergne City Water/Sewer service, residents and business owners must come to La Vergne City Hall, 5093 Murfreesboro Road. The Water/Sewer Service office is open from 8am to 4:30pm Monday through Friday. They are closed Saturday and Sunday.

An application consisting of the following must be filled out: Resident’s and spouse’s (if applicable) name, address, social security number, driver’s license number, place of employment. A Photo ID is also required.

Residents purchasing a new home must also bring a copy of the "Certificate of Occupancy," given to them by their builder. They also need a Settlement Statement for a new home or an existing home. Renters must bring a copy of their lease agreement.

Fees/Payments
Fees/Payments A service fee of $50 for residential and $75 for commercial/business accounts is required when the resident/business owner applies for the service.

There is a $25 returned check charge.

Payment Options (Office):
We take check and cash payments in the office.
We take Debit Card payments in the office. There is a service charge of $2.50.
We take Credit Card payments in the office. There is a service fee of $2.50 and above.

Payment Options (Phone):
We take Credit Card and Check payments by phone. There is a flat rate service charge of $4.00 for this service.

Payment Options (Web): We take Credit Card and Check payments via VitalChek’s web payment portal. There is a flat rate service charge of $4.00 for this service.

The service fees are charged by the card processing company not the City of La Vergne. The City of La Vergne does not receive any portion of the service fee.

Payment Option (Automatic Withdrawal):
To sign up for Automatic Payments, please complete the following form and return it to the Water/Sewer Service office along with a canceled check. The application can be downloaded from here. The document is in Adobe Acrobat Format. If you need to download the latest version of the Adobe Acrobat Reader, please CLICK HERE.

Visa Debit Card Customers
Due to an issue between VISA and VitalChek (our debit card processing company) we can no longer accept/process "VISA" debit cards that bare/use "INTERLINK" through our system. (Per VitalChek: At this time, VISA has not approved any merchant to accept VISA issued cards for in person transactions with a processing fee.)

If you would like we can attempt to process your Visa debit card through VitalChek’s credit card process system, however there will be a service charge of $4.00. (This fee is charged by the VitalChek. The City of La Vergne does not receive this fee.)

We are sorry for the inconvenience.

Final Notices
We no longer send out final notices prior to the water being shut off.
There is a $25 charge for water being turned off for non-payment or returned checks.

Additional Fees and Services
Service call fee - $25

Water meter lock fee - $50
Water meter removal fee (for lock removal violation) - $50
Water meter testing fee - $50

Water meter disconnection and reconnection fees:
    Normal water meter disconnection fee - No charge
    Reconnection during normal city business hours - $25
    Disconnection or reconnection after normal city
        business hours (4:30pm and 10:00pm) - $50

Please call the number listed at the top of this page for after hours (4:30 p.m.) scheduling. Request must be made prior to 8:00pm. If after hours services are used, you MUST come to the Water Department in City Hall by 9 a.m. the next day and pay or service will be turned back off. The second time the service is turned off, it will not be restored until payment is made.

Request for availability of water/sewer - $100 for each development.

Water Rates

Residential, inside city limits:

Gallons per month Water Rate Inside City
First 2,000 $9.52 (minimum rate)
More than 2,000 $2.46 per 1,000 gallons

Residential, outside city limits:

Gallons per month Water Rate Outside City
First 2,000 $11.59 (minimum rate)
Next 4,000 $3.02 per 1,000 gallons
More than 6,000 $4.31 per 1,000 gallons

Commercial, inside city limits:

Gallons per month Water Rate Inside City
First 2,000 $12.32 (minimum rate)
More than 2,000 $2.80 per 1,000 gallons

Commercial, outside city limits:

Gallons per month Water Rate Outside City
First 2,000 $224.00 (minimum rate)
More than 2,000 $3.75 per 1,000 gallons

Sewer Rates

Residential, inside city limits:

Gallons per month Sewer Rate Inside City
First 2,000 $11.73 (minimum rate)
More than 2,000 $3.04 per 1,000 gallons

Commercial, inside city limits:

Gallons per month Sewer Rate Inside City
First 2,000 $15.18 (minimum rate)
More than 2,000 $3.45 per 1,000 gallons

Industrial, inside city limits:

Gallons per month Sewer Rate Inside City
First 2,000 $276.00 (minimum rate)
More than 2,000 $3.85 per 1,000 gallons

Sewer Rates are based on the actual water meter readings.  There is not a separate sewer meter.
The URL for this page is:
http://www.lavergne.org/services/utilities/index.shtml
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http://www.lavergne.org
City of La Vergne disclaimer/privacy/usage terms
The City of La Vergne does not discriminate based on race, color or national origin in federal or state sponsored programs, pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d). If you receive a Title VI complaint, please contact the Title VI coordinator Fred Gaston at 287-8622.
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